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Use case
Fitness and wellness sell on trust and timing: a lead DMs after seeing a transformation post, asks about programs and prices, and books — or disappears. Replies.live answers instantly, explains programs from your Knowledge, captures the contact with a free guide or trial offer, and re-engages past clients between training cycles, when they're deciding whether to come back.
The moment someone DMs a fitness studio is the most motivated they will ever be. An answer three hours later meets a different person. Replies.live replies in seconds — program details, schedules, prices, what to expect at the first session — and moves the lead to a booked consultation while the motivation is real.
The business underneath is recurring: programs end, memberships lapse, summer comes. Because the same engine captured every contact, you can bring clients back with a Telegram push or email exactly when the next cycle starts — without rebuilding your audience through ads each time.
Fitness leads are impulse-driven; slow replies quietly kill most of them.
Prices, schedule, 'is it for beginners', injuries, parking — every day, on three apps.
Clients finish a program and drift away; nobody systematically invites them back.
Contacts live scattered across Instagram threads — unsearchable, unreachable at scale.
Instant answers about programs, schedule and pricing; voice-note questions understood; hot leads escalated to a trainer.
Free workout plan, nutrition guide or trial-class offer in exchange for a phone or email — raised at peak interest.
Permitted Telegram follow-ups can reconnect with captured contacts. Email broadcast sending is deferred until verified per-tenant sending domains are available.
Optional, early-access campaign preparation is available only to enabled pilot accounts; provider access and permissions vary.
A transformation reel brings 40 DMs; each gets program options matched to what they asked, in seconds.
A lead sends a voice note about a knee injury — the AI understands it, shares your low-impact options, and flags the thread for the head trainer.
A price-shopper isn't ready; the AI offers the free 7-day home plan for her email. Captured.
Month-end: an approved Telegram follow-up can invite captured contacts to the next cycle; booking outcomes remain yours to verify.
Every conversation, from first DM to booking, sits in one inbox with stages — new, interested, hot, customer.
It books the next step the way you do today — sharing your booking link or collecting a preferred time and confirming with you. Native calendar integration is on the roadmap; the conversation, capture and follow-up are live now.
It writes in your brand voice from your Knowledge, mirrors the client's language, and hands hot or sensitive threads to a human. You review every conversation and can take over anytime.
Yes, it transcribes and understands voice messages, and replies in text like a human assistant would.
The base plan is €99/month with 1,000 messages included. Usage above that allowance is billed at €0.05 per message. Start with a 7-day free trial, no card required, and cancel anytime.
Connect Claude, ChatGPT or Gemini, approve one durable business setup, then add a customer channel. Your website is optional evidence, not a prerequisite. Start with a 7-day free trial, no card required. Then €99/month; cancel anytime.