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AI SALES INBOX
Handle incoming sales conversations.
Replies answers from approved business facts, catches missed leads, and keeps every sale in one inbox. Claude, ChatGPT or Gemini sets it up with you.
Start free 7-day trial · No card required
7 days free. No card required. Your trial starts when you connect a channel.
- 1Create your workspace
- 2Choose one AI
- 3Approve setup and go live
Works onInstagramTelegramWhatsAppMessengerEmail
Example conversation journey
simulationReach
optional early access
Beginner course — starts Monday
Illustrative campaign brief · optional Reach access
Sales
AI assists the chat
Capture
contact saved
Retention
permitted follow-up
Illustrative workflow
Example
verify outcomes in your records
❤️ Built for schools, coaches & brands
🎯 ADS THAT KNOW YOUR FUNNEL•⚡ REPLIES IN SECONDS, 24/7•🧲 EVERY CONTACT CAPTURED•🔁 BUYERS BROUGHT BACK•🧠 ONE ENGINE, SHARED CONTEXT•📊 ONE CONVERSION METRIC•🎯 ADS THAT KNOW YOUR FUNNEL•⚡ REPLIES IN SECONDS, 24/7•🧲 EVERY CONTACT CAPTURED•🔁 BUYERS BROUGHT BACK•🧠 ONE ENGINE, SHARED CONTEXT•📊 ONE CONVERSION METRIC•
Built on the official, sanctioned APIs
Official Meta APIs — not automation
We connect through the official Instagram, WhatsApp & Messenger APIs. No browser hacks, no shadow-bans, no risk to your account.
Passed Meta's App Review
Cleared Meta's App Review for Instagram messaging and Meta's annual Data Use Checkup.
Encrypted by default
Every channel credential is encrypted at rest (AES-256). We request only the permissions we actually use.
The problem
You're not losing leads.
You're losing paid-for leads.
Follow €100 of ad budget through a typical DIY messenger funnel. It doesn't die in the ad — it dies in your DMs.
You buy the clicks
€100
The ad works. People tap it and DM you. Every one of them is money already spent.
The DM sits unread
leak€50
They message at 22:40. You reply next morning. Half have already bought from whoever answered first.
No contact captured
leak€20
“I'll think about it” — and they're gone. No email, no phone, no way to ever reach them again.
No follow-up. Ever.
leak€5
The “not now” crowd — most of your leads — never hears from you again. That budget is simply gone.
Same spend, loop sealed
with Replies.liveanswered in seconds · captured · followed up
Illustrative funnel — your numbers live in your dashboard, as one conversion metric.
Why it happens
Each stage lives in a different tool — and the leaks are exactly the gaps between them.
The ad platform doesn't know what happened in the DM. The inbox doesn't capture contacts. The email tool doesn't know what the lead asked about. Nobody owns the whole journey — so no one is accountable for the leak.
See how the loop seals itThe product
One inbox.
Incoming conversations, with human control.
Replies.live brings business Knowledge, incoming conversations, optional capture offers and permitted follow-ups into one workspace. Reach remains optional early access for enabled pilot accounts.
01 · REACHEarly access
Optional campaign preparation
Reach is optional early access for enabled pilot accounts. It can prepare campaign materials from your business Knowledge, while connected-provider access and permissions vary.
- Prepare materials from your business Knowledge
- Customer-facing and business-changing actions require approval
- Review outcomes with your own confirmed records
ReplacesCreative subscriptionsAgency retainers
reach · campaign builder
PAUSED · awaiting approvalGenerated creatives
Beginner course · v1
Beginner course · v2
Beginner course · v3
IG Reels · €25/day · 7 days
spec readyMetaTikTokGoogleLinkedIn
Approve specthen a second gate to go live
02 · SALES
Handle incoming sales conversations with human takeover
Instagram, WhatsApp, Telegram Business and Messenger in one inbox. Replies uses your Knowledge as context for incoming conversations, while an operator can review and take over when needed.
- Processes supported voice notes and photos
- Uses your Knowledge for prices, schedules and FAQs
- Keeps an operator ready for important or uncertain conversations
ReplacesManyChat-style flowsShared inbox tools
inbox · @mia_k
IGWATGFB voice note · 0:09
do you do mornings? what's the price for 8 classes
Morning groups run Tue & Thu at 8:00. The 8-class pack is €120 — and your first class is free this week. Want me to hold a spot for Tuesday?
AI handled · transcribed voice, quoted from Knowledge
Take overHot lead — notify me
voice photosany languagereply time: seconds
03 · CAPTURE
Offer a contact exchange in the conversation
With an approved offer, Replies can ask for an email, phone number or follow in exchange for a guide, syllabus or checklist. Your team can review the captured contact and its conversation context.
- Use approved offers inside a conversation
- Deliver the content or link specified in the offer
- Review captured contact details with conversation context
ReplacesLink-in-bio toolsLead forms
lead capture · offer
I'll send you the full 12-week syllabus + pricing PDF — where should it go? 📩
mia@gmail.com
Syllabus delivered word-for-word — links intact
Leads · just captured
M Email address saved
Mia K.
mia@gmail.com
D Phone number saved
Daniel R.
+49 171 …
+ full conversation context attached to every lead
04 · RETENTION
Reconnect through permitted follow-ups
Permitted Telegram follow-ups can reconnect with captured contacts. Email broadcast sending is deferred until verified per-tenant sending domains are available. When a contact replies, the team can continue from the conversation history.
- Prepare permitted Telegram follow-ups
- Respect channel rules and recipient permissions
- Continue from the conversation history when a contact replies
ReplacesEmail-only platformsManual follow-up lists
retention · follow-up
approval requiredDoors close Friday for the spring cohort — your free intro class is waiting 🎓
Telegram push · 214 subscribersEmail sending deferred
TG
permitted follow-ups
sending deferred
Review
outcomes in your records
Mia replied to the push → she's back in Sales with her history intact. The loop closes.
reach · campaign builder
PAUSED · awaiting approvalGenerated creatives
Beginner course · v1
Beginner course · v2
Beginner course · v3
IG Reels · €25/day · 7 days
spec readyMetaTikTokGoogleLinkedIn
Approve specthen a second gate to go live
Under the hood
An AI sales inbox. Built around your Knowledge.
No flows, no decision trees, no “press 1 for pricing”. A GPT-class engine trained on your business — with the operator always one tap away.
One inbox for every channel
Instagram, WhatsApp, Telegram, Messenger — one thread of truth per lead, with stage, history and captured contacts attached.
@mia_k
do you do mornings?
Daniel R.
voice note · 0:09
Sofia M.
thanks! see you Friday 🎉
Leo B.
what's the price for 8 classes
Set up with your AI assistant
Connect a supported assistant through MCP to help manage Replies. It can read the workspace and prepare changes; provider support and permissions vary, and relevant approvals still apply.
Business Knowledge Products Approval workflow Supported channels
Hears voice notes
Leads ramble in audio. The AI transcribes and answers the actual question.
Sees photos
Screenshot of an old receipt, a photo of the problem — it looks, understands, replies.
Speaks the lead's language
Mirrors whatever language the customer writes in — automatically, mid-conversation.
You stay in control
Take over any chat with one tap. Hot lead or tricky question — it escalates to you.
Optional campaign preparation
Reach betaReach is optional early access for enabled pilot accounts. Provider access and permissions vary, and outcomes should be verified in your own records.
campaign brief→incoming conversation→contact captured→approved follow-up→outcome reviewed
Smarter every day
Train it in plain language. Every operator answer teaches it your playbook.
Always on
Your AI works while you live your life
Replies.live can help with supported incoming conversations outside business hours using your Knowledge. Your team can review threads and take over when a response needs human judgment.
- Handles supported incoming conversations outside business hours
- Can request a contact through an approved offer
- Keeps an operator ready for important or uncertain conversations
Is the beginner course still open?
Yes! Want the syllabus? Drop your email and I'll send it over ✨
Lead captured
1 interview
to map your business logic
MCP-first setup
Bring the AI you use — it learns how you sell
Connect a supported assistant to manage Replies through MCP. It can read the workspace and help prepare business changes; provider support and permissions vary, and changes require the relevant approval.
- Reads existing Products, Knowledge and your website when you have one
- Learns what counts as a sale, where humans take over and when to follow up
- Shows the exact setup for your approval before anything changes
The moat
Bring your conversations together
Replies.live brings business Knowledge, incoming conversations and human takeover into one workspace.
ManyChatMailchimpLinktreeAdCreativeInbox managerCRM in NotionFlow builderLink-in-bioEmail toolFollow-up spreadsheetManyChatMailchimpLinktreeAdCreativeInbox managerCRM in NotionFlow builderLink-in-bioEmail toolFollow-up spreadsheet
The 5-tool way
- Five subscriptions, five logins, five bills
- The ad tool can't see what happens in the DM
- Leads leak in the gaps no tool owns
- You reply between tasks — leads wait hours
- Five dashboards, zero shared conversion metric
Replies.live — one engine
- One workspace for supported messenger channels
- Business Knowledge available in incoming conversations
- Optional approved offers for contact capture
- Human takeover when a conversation needs review
- Connected-assistant management through MCP, where supported
Who it's for
Built for repeat-business brands
Replies.live shines where the sale needs a conversation — and customers come back. If your leads already DM you, you're the ICP.
Courses & info-products
Qualify students, answer curriculum questions, capture emails, and re-engage each cohort.
Fitness & wellness
Book consultations, explain programs, and bring recurring clients back between cycles.
Beauty & aesthetics
Answer treatment questions, handle objections, and keep loyal clients returning.
Coaching & consulting
Qualify prospects, book discovery calls, and nurture the ones who aren't ready yet.
Community & membership
Onboard members, answer questions, and keep the group warm between events.
Content-led DTC brands
Recommend products, handle objections, and capture contacts for the next drop.
OPTIONAL PRODUCT PREVIEW
See what Replies can learn from your site.
We build a disposable draft from public pages. No account needed. If it looks useful, create a workspace and your AI will verify every important fact with you.
- ✓ Preview only — nothing is published
- ✓ Website optional for the real setup
- ✓ You approve every business rule
No protocol needed — yourbusiness.com works.
Usually takes about two minutes.
Pricing
One bill. The whole loop.
Base plan: €99/month, including 1,000 messages. Usage above the allowance is billed per message — start with Pro, or talk to us for agency support.
Recommended
Pro
€0 for 7 days
then €99/month · + €0.05 per billable message over 1,000/mo
Includes 1,000 incoming or outgoing customer-chat messages per month. A customer message and the bot reply count separately. Start your 7-day free trial with no card required. Cancel anytime.
Start free 7-day trial · No card requiredSet up with Claude, ChatGPT or Gemini — website optional
Instagram, Telegram, WhatsApp & Messenger
Reply from your own messenger — AI learns from you
Lead capture offers & qualification
Retention: permitted Telegram follow-ups
Operator handoff when the AI is unsure
Trained on your business (pricing, schedule, FAQ)
Train in plain language — no flows or scripts
GPT-level conversation, not button menus
Voice message understanding
Image understanding
Unified inbox & funnel analytics
Early access
Reach — optional early-access campaign preparation for enabled pilot accounts. Connected-provider access and permissions vary; customer-facing actions require approval.
No card required · Cancel anytime
For agencies
Agency
Custom
Run Replies.live for your clients.
Contact us- 10+ client workspaces (each a full Pro account)
- Every Pro feature for you and each client
- BYOK: bring your own OpenAI + Anthropic keys
- Flat monthly price — no per-message billing
- Agency dashboard: create, open & impersonate clients
- Priority support
FAQ
Questions, answered
Every day you wait,
paid leads walk away
Start with Claude, ChatGPT or Gemini, teach it how your business converts, and connect a channel when the setup looks right.
Start free 7-day trial · No card requiredOr preview a website draft first
No protocol needed — yourbusiness.com works.
No signup to try the demo · 7-day free trial · No card required · Cancel anytime